How do I apply a promotion code?
Using a promo code results in a discount on selected products and/or collections. In order to receive the discount, please insert the provided discount code in the discount section found at checkout.
How do Promotional Codes or Coupons work?
Depending on the terms and conditions of the promo code, you will receive either a monetary or percentage discount on selected products and/or collections. Promo codes are to be applied at checkout. Unless otherwise stated, promo codes are limited to one use, per customer and per order.
Why isn’t my promo code/voucher working?
If you're not receiving a discount from a code or voucher, this could be the result of 1 of 2 situations:1. The promo code has expired, has already been used or, is only applicable on certain qualifying orders (i.e over a certain R__ Amount, quantity, etc).2. You are trying to stack promo codes/vouchers. Due to the nature of our website, discount codes cannot be stacked. Only 1 promo discount is applicable per customer, per order. That means you cannot use 2 or more promo codes/vouchers at the same time.Should neither of these circumstances apply, kindly contact us and a member of our team will assist further.
Why don't all vouchers/promotions apply to all brands?
Discounts are provided seasonally and on selected brands while running unique promotions. Fragrance Deliver SA proudly stocks both local and international brands and to provide our customers with extra value, periodically run sales on selected brands and products to ensure that their is a sale for everybody at one point in time or another.